SENIOR LEADERSHIP TEAM
Jamie Spisak
Jamie Spisak
Jamie Spisak
Founder and Chief Strategy Officer
From an early age, Jamie Spisak was driven by a passion for cybersecurity. This passion led him to begin his studies in computer science at Yavapai College.
Jamie Spisak
Jamie Spisak
Jamie decided to build a strong foundation in innovation, venture development, and security studies to address the industry's pitfalls. After returning to Arizona, he laid the groundwork for the development of the software technology underlying Rocket Tech Support and the Technician Support Tool. During this time, he completed Master's De
Jamie decided to build a strong foundation in innovation, venture development, and security studies to address the industry's pitfalls. After returning to Arizona, he laid the groundwork for the development of the software technology underlying Rocket Tech Support and the Technician Support Tool. During this time, he completed Master's Degrees in both Venture Development and Global Security at Arizona State University. He also expanded his professional network and built partnerships with security firms to take his vision to the next level.
His career journey took him through various roles in tech support contact centers in Florida, where he served as an escalation technician, systems administrator, and software engineer. These experiences exposed him to the disorder, inefficiency, and unethical practices prevalent in the industry, prompting a shift in his academic focus.
Jamie Spisak
The result of these efforts was Rocket Tech Support, a lean, technologically advanced, and cost-effective scalable support venture. Jamie continues to expand his expertise, currently pursuing an Offensive Security Certified Professional credential to better anticipate and respond to advanced cyber threats. He is committed to integrating t
The result of these efforts was Rocket Tech Support, a lean, technologically advanced, and cost-effective scalable support venture. Jamie continues to expand his expertise, currently pursuing an Offensive Security Certified Professional credential to better anticipate and respond to advanced cyber threats. He is committed to integrating these response capabilities into Rocket Tech Support's portfolio, providing customers with robust protection and equipping technicians with actionable knowledge to combat cyber threats.
Today, Jamie is spearheading the growth of Sky Island Management. He is leveraging the professional networks he and the leadership team have built over the years to tackle multifaceted, interdisciplinary, and complex challenges for clients. His goal is to empower clients to focus on their core business while Sky Island Management handles the rest.
Alexandria russell
Alexandria russell
Alexandria russell
Chief Executive Officer
Alexandria russell
Alexandria russell
Lexi has a diverse background in Customer Service, Sociology, PR, and Administration. With a passion to serve her networks with integrity, she aims to promote and build systems of impact.
Blending her unique skills in networking, systems conduct, and public relations; she serves the team with optimal wholistic management that rewrites the
Lexi has a diverse background in Customer Service, Sociology, PR, and Administration. With a passion to serve her networks with integrity, she aims to promote and build systems of impact.
Blending her unique skills in networking, systems conduct, and public relations; she serves the team with optimal wholistic management that rewrites the existing system of operations into something that better serves each person she leads.
Alexandria russell
As well as, supporting and innovating our company for the highest quality performance.
Lexi ensures proper litigation of all company organization. Increasing the efficiency of all management for our projects and team.
brandon barberio
brandon barberio
brandon barberio
Chief Operations Officer
brandon barberio
brandon barberio
Brandon started his career as an operations manager at an early age when he launched his international career as a DJ. Over 20 years, Mr. Barberio has worked on countless projects in the United States, Europe, and other countries. Brandon's specialty is liaisoning with international partners, and providing exceptional support to his teams.
brandon barberio
As a founding Board Member and Ambassador for Isomist by TCK / TCK Genetics, Brandon's expertise in customer service and marketing with various corporations in multiple industries have cultivated his passion for advocacy, growth, operations and service.
Roderick Marcial
Roderick Marcial
Roderick Marcial
Chief Technical Officer
Born and raised in New York City to Puerto Rican parents, Roderick's fascination with electronics and computers began in his early years. He envisioned a world where computers simplified lives, saved effort, and served as helpful tools rather than obstacles.
Roderick Marcial
Roderick Marcial
This vision would become the driving force behind his future endeavors.
Upon moving to Florida, Roderick embarked on a career in tech, working at several contact centers in the early 2010s. Simultaneously, he pursued a B.S. in computer science, honing his skills in business process automation and Robotic Process Automation (RPA) solutions
This vision would become the driving force behind his future endeavors.
Upon moving to Florida, Roderick embarked on a career in tech, working at several contact centers in the early 2010s. Simultaneously, he pursued a B.S. in computer science, honing his skills in business process automation and Robotic Process Automation (RPA) solutions. His work in these roles led to significant time and labor savings for companies, reducing human error in complex cross-functional tasks.
It was during this period that Roderick met Jamie Spisak.
Roderick Marcial
Together, they began developing the first iterations of the Technician Support Toolkit, a project that combined their shared vision and technical expertise. The toolkit, validated through pilot testing, demonstrated its potential to halve service times and significantly increase technician productivity. This innovation provided an edge ov
Together, they began developing the first iterations of the Technician Support Toolkit, a project that combined their shared vision and technical expertise. The toolkit, validated through pilot testing, demonstrated its potential to halve service times and significantly increase technician productivity. This innovation provided an edge over competitors, whose strategies often relied on higher prices or outsourcing.
Roderick's experience spans some of the world's largest web hosting firms, business integration software firms, and tech support providers. This diverse background has equipped him with a comprehensive understanding of the industry, helping Sky Island avoid common pitfalls and build a resilient technical infrastructure.
Roderick Marcial
As Chief Technology Officer, Roderick brings a wealth of knowledge in automation and business software tools. His experience in developing VOIP solutions for IT and finance call centers, and consulting on electronic document interchange systems for major financial institutions, is invaluable. His robust skill set guides Sky Island's techn
As Chief Technology Officer, Roderick brings a wealth of knowledge in automation and business software tools. His experience in developing VOIP solutions for IT and finance call centers, and consulting on electronic document interchange systems for major financial institutions, is invaluable. His robust skill set guides Sky Island's technical teams in delivering top-tier solutions for our clients and optimizing our internal operations.
Tristan Douglas
Tristan Douglas
Tristan Douglas
Marketing Director
Tristan's experience in leadership began in sports, after moving from Melbourne Australia to Bradenton Florida to play for the prestigious IMG academies basketball team.
Tristan Douglas
Tristan Douglas
As the only freshman on IMG's basketball team he set the USA-wide record for the highest Under Armor 360 combine score of all high school athletes. This led to being named captain of the JV/Development squad his sophomore year which was formed around him with national representative level talents from around the world including India's Sa
As the only freshman on IMG's basketball team he set the USA-wide record for the highest Under Armor 360 combine score of all high school athletes. This led to being named captain of the JV/Development squad his sophomore year which was formed around him with national representative level talents from around the world including India's Satnam Singh who's training and tuition were paid for by a program run by the NBA to advance basketball in developing nations. Tristan's athletic career was cut short by injury but not before spending half a year leading a diverse and highly competitive team, often having to learn and navigate new languages and customs to keep the team focused on winning as a team while developing as individuals.
Tristan Douglas
After leaving the USA, Tristan's family moved to New Zealand for his senior year in 2012 where his grade transcripts from three separate countries did not qualify him for university. He opted to focus on developing an online skillset ranging from content development and social media marketing to cyber security. Mentored by Luke Gardiner,
After leaving the USA, Tristan's family moved to New Zealand for his senior year in 2012 where his grade transcripts from three separate countries did not qualify him for university. He opted to focus on developing an online skillset ranging from content development and social media marketing to cyber security. Mentored by Luke Gardiner, enterprise architect and technology strategist, he began to flourish in the startup space. While setting trends on behalf of Australian record label LMG/LMR he designed his first startups in click traffic and fintech, which led to his first exit at 20 years old and the attention of various accelerators in fintech/e-commerce.
Tristan Douglas
In 2021 Tristan was recruited by Jamie Spisak and Roderick Marcial to bootstrap early marketing efforts while simultaneously working in a managerial position doing marketing research, brand/content design, and community management for Deepwaters, a highly funded and rapidly developed next-generation decentralized finance platform. Deepwat
In 2021 Tristan was recruited by Jamie Spisak and Roderick Marcial to bootstrap early marketing efforts while simultaneously working in a managerial position doing marketing research, brand/content design, and community management for Deepwaters, a highly funded and rapidly developed next-generation decentralized finance platform. Deepwaters launched in Q1 2023 and already has over 120,000 unique users registered worldwide and Rocket Tech Support had its first sales channels established during this time. Tristan has since exited Deepwaters as a major shareholder and seeks to commit himself full-time to the growth and establishment of Sky Island's sales/marketing channels, helping deliver connect Sky Island's customers to the teams that can solve their most important challenges.